1. Introduction
This policy explains deposits, withdrawals, reversals, and refunds.
2. Deposits
- Only use payment methods you own/control. Third-party deposits prohibited.
- Deposits are credited once confirmed by the payment provider/network.
- Limits and availability vary by region and risk controls.
3. Reversals / Failed Deposits
If a deposit is reversed or charged back, we may remove the credited amount, void bonus funds, suspend the account, and recover any negative balance.
4. Withdrawals
- Withdrawals require verification and may be delayed for security/AML checks.
- We may pay out to the same method used to deposit (where possible) or another verified method in your name.
- Fees (if any) will be shown where feasible; third-party fees may apply.
5. Bonus-Related Restrictions
Active bonuses/wagering requirements may restrict withdrawals. Bonus abuse may lead to removal of bonus and bonus-derived winnings.
6. Refunds
Bets are generally not refundable once accepted. Refunds may occur only in limited cases (duplicate credit, processing error, provider reversal, voided bets, or legal requirement) and typically return to the original deposit method.
7. Chargebacks
Contact support before initiating a dispute. Unjustified chargebacks may lead to account suspension/closure, cancellation of bonuses/winnings, and recovery actions.
8. Crypto (If Applicable)
Credits/withdrawals depend on network confirmations and may incur network fees. You are responsible for using correct address/network.
9. Contact
Payments support: support@ridottobet.com