1. Purpose
We aim to ensure fairness and integrity across sportsbook and casino and to handle technical issues consistently.
2. Casino Fairness
- RNG and live dealer outcomes are recorded in provider systems and game history.
- RTP (if shown) is theoretical long-term return, not a guarantee.
3. Sportsbook Integrity
Markets can be suspended, limited, or rejected to protect integrity (especially live).
4. Palpable Error
Obvious pricing/status errors may be corrected by voiding, re-settling at corrected parameters, or applying a fair remedy.
5. Malfunctions & Technical Issues
We may void affected rounds/bets, reverse transactions, or settle using definitive logs where malfunctions materially affect play.
6. Evidence & Logs
Primary evidence includes bet receipts, timestamps, provider round logs, wallet ledger, payment confirmations, and security logs.
7. Prohibited Conduct
Fraud, collusion, match-fixing, automation/bots, exploiting bugs, and jurisdiction bypass are prohibited and may result in voids, restrictions, closures, and reporting.
8. Contact
Integrity questions: support@ridottobet.com